top of page

​

Shipping & Delivery Information

Processing Times

  • Made-to-Order Products: Most of our items are made to order and processed within 2 business days of purchase.

  • Weekend Orders: Orders placed over the weekend may experience slightly longer processing times.

  • Shipping: Once your order is ready, it will be shipped within 24 hours.

Delivery Times

  • Standard Shipping: Estimated delivery within 3-8 business days.

  • Express Shipping: Estimated delivery within 2-6 business days.

Please note: As our business is located in a regional area, delivery times may occasionally be extended.

Shipping Rates

  • Standard Australian Postage:

    • $12.00 flat rate for orders under $150.00

    • Free delivery for orders over $150.00

  • Express Postage:

    • $16.00 flat rate

  • Local Pickup:

    • Free collection from our showroom

  • International Shipping:

    • Starting from $25.00 (varies by location)

​

​

​

​

Returns & Refunds

We understand that sometimes you might change your mind—and that’s okay! You can return your item(s) for a refund, provided the following conditions are met:

Return Conditions

  • Items must be returned in their original condition and packaging.

  • Swimwear must have the hygiene strip still attached

  • All items should not have been worn or washed

  • Returns must be initiated within 30 days of delivery.

  • Gift cards are non-refundable and cannot be exchanged for cash.

Return Process

  1. By Post:

    • Returns by post are the responsibility of the customer unless the item is faulty or was incorrectly sent by us. In these cases, we will cover the return shipping cost.

  2. No Exchanges:

    • We do not offer exchanges on online orders. If you'd like a different item, simply return your purchase for a refund and place a new order.

For any questions or to initiate a return, please contact us. We're here to help!

Privacy Policy

At G Activewear (ABN 92267769061), we value your privacy and are committed to protecting your personal information.

How We Use Your Information

  • Any information you provide during the buying and selling process is used solely to process your orders or transactions as agreed upon by you.

  • If you provide information for marketing purposes, you’ll have the opportunity to opt out at any time. Simply contact us, and we’ll update your preferences.

Your Privacy is Our Priority

  • G Activewear will never disclose your personal information without your prior consent unless required by law.

  • We ensure all personal data is stored securely and handled with care.

​

bottom of page